Job description
Service Coordinator
Scheduling & Coordinating
Greenwich, London
6-month Contract (Can be extended) + £28,500-£32,500 + 25 days holiday plus bank holidays + pension + private healthcare + cycle to work scheme + electric car scheme + hybrid working (3 days office, 2 days home)
Are you organised, proactive, and confident managing schedules in a fast-paced environment?
Do you enjoy liaising with customers, engineers and internal teams to ensure maintenance work is delivered efficiently?
Our client is a fast-growing business in the low-carbon energy sector, delivering innovative heating solutions across residential communities in the UK. With rapid growth and major investment underway, they are expanding their operations team to support multiple sites.
As part of the Operations & Maintenance team, you will coordinate engineers and contractors, schedule reactive and planned maintenance, manage service requests from residents and clients, and ensure accurate tracking through internal systems.
This role suits someone who is organised, confident in customer interactions, and able to prioritise multiple tasks. Scheduling or coordinating experience is ideal, but strong customer service or call centre experience with good IT skills is also considered.
The Person
* Organised and methodical with strong attention to detail
* Confident communicator who is comfortable speaking with customers, residents and engineers
* Able to prioritise workload and manage multiple tasks in a fast paced environment
* Strong IT skills with experience using CRM, scheduling or maintenance systems
* Proactive and positive with a customer focused approach
The Role
* Schedule and coordinate engineers for reactive breakdowns and planned maintenance works
* Liaise with residents and customers to arrange visits and manage service requests
* Work closely with engineers and internal teams to ensure work is completed efficiently
* Update internal systems and track jobs through CRM or maintenance management platforms
* Support contractor coordination, reporting and general operations administration
To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randley at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates.
