Job description
Service Delivery Manager - Waste/Recycling ( Progression)
£35'000-£45'000 + Fantastic benefits inc. Bonus + Company Car + 31 days holiday + 8% Pension + Progression
Birmingham
Are you a Service Delivery Manager from a Waste/ Recycling or Logistics background looking for the next exciting step in your career with a company who offer a great salary & benefits package, alongside long term career progression?
This well established and continually growing company have a great name in the industry and are passionate about building a sustainable future & making a positive impact on the environment alongside actively encouraging collaboration within the teams to shape a greener world for future generations.
On offer is a fantastic opportunity for an experienced Service Delivery Manager to join a busy site in Birmingham, in a fast paced and varied role, where you will manage the day to day operations of a busy team of drivers and administrators. You will motivate and drive the team forwards to deliver an optimum service to loyal customers whilst working to tight deadlines.
The ideal candidate will be experienced in Service Delivery Management and be from a waste/recycling or logistics background. You will be passionate about delivering the highest levels of service and a more sustainable future, and be a people leader looking for a fast paced role, where you can really make a difference within the team and company.
This is a fantastic opportunity for a Service Delivery Manager looking for a challenging & rewarding position, with a company who will invest in your long term career and who will value your input and ideas to drive improvments, change and growth as you build your team over the coming years.
The role:
- To plan, organise, and manage the daily work of the office and the collection drivers
- Prioritise work schedules to maximise efficiency
- Enforce road traffic legislation and oversee day-to-day driver activities
- Conduct driver appraisals and assist in new driver induction
- Responding to customer inquiries & complaints
- Conduct daily route debriefs & ensure drivers perform pre and post-shift vehicle checks
- Site surveys & signing off on new contracts, ensuring feasibility and location compatibility
The person:
* Strong leadership & customer service skills
* Knowledge of Tachograph legislation & valid driving license
* Looking for a fast paced role where you can make a difference whilst progressing your career & building your team
* Tenacious, resilient, and flexible with the ability to lead & motivate a team to deliver exceptional results
Service Delivery Manager, Waste, Recycling, Logistics, Drivers, Transport, Legislation, Customer Service, Vehicle, Collection, Delivery, Administrators,
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
