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IT Support Technician

Job description

IT Support Technician
Up to £30,000 DOE + Training + Progression + Holidays + Pension + Company Benefits

Are you an experienced IT Support Technician looking to join a leading UK company, who have a great work life balance and provide substantial investment in their employees through training and development opportunities?

This company are continuing to grow year on year and specialise within the industry, selling a wide range of parts to major suppliers. They have an excellent reputation across all areas of the business and operate on a national scale. Due to growth they are looking for someone to join the IT Support team.

In this role role you will provide 1st/2nd line support maintaining the operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware, handle business critical tasks and system improvements. You will also serve as the subject-matter expert supporting Windows, Microsoft Office, O365 and the business ERP system. Azure knowledge will also be required.

The ideal candidate will be a confident 1st/2nd line Support Technician with good experience in operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware as well as Windows, Microsoft, Office 365 and ERP systems.

This is an excellent opportunity to join an exciting buisness where you can grow and develop whilst showcasing your skillset.

The Role:

  • Provide 1st/2nd line support for IT systems
  • Maintain and manage operating systems, security tools, and applications
  • Oversee the maintenance of servers, email systems, laptops, and desktops
  • Handle business-critical tasks and implement system improvements
  • Manage and support software and hardware
  • Serve as the subject-matter expert for Windows, Microsoft Office, O365, and the business ERP system and Azure.

The candidate:

  • Confident 1st/2nd line Support Technician
  • Experienced with operating systems and security tools
  • Skilled in managing applications, servers, and email systems
  • Proficient in maintaining laptops, desktops, software, and hardware
  • Knowledgeable in Windows, Microsoft Office 365, and ERP systems
  • Azure Knowledge