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Customer Support Administrator

Job description


Customer Support Administrator

Hull

£21,000 - £25,000 + 33 Days Holidays + Holiday Buy Back + BONUS + Discount Schemes + Employee Reward Scheme + Training + Gym Membership + Pension

Excellent opportunity for anyone with a blend of customer service and administration experience to step into a role with great work/life balance and an employment package second to none in the area.

On offer is a role with an award-winning business that cares for their staff and looks after them in long-term resulting in excellent staff retention and morale.

This long-established company has been going for over 100 years and has hundreds of staff spread throughout the business. They are already achieving multi-million pound turnover and have strong plans in place to continue achieving steady and sustainable growth so that they can continue making a positive impact on more and more communities across the UK.

In this role you will be based out of a single office in Hull and will be responsible for handling all forms of customer facing tasks. You will be responsible for supporting the administration, coordination and documentation of planned works as well as communicating with clients & customers and responding to urgent tasks.

The ideal candidate will have experience in a customer facing role where they have been responsible for general administration tasks, handling customer queries & complaints and liaising with internal staff and third-parties to support ongoing works.

This role will be perfect for someone that enjoys varied work and wants an excellent work-life balance with a friendly, supportive and secure business that will help you find genuine satisfaction in your career.

The Role:
*Dealing with customer queries and enquiries
*Answering & logging tasks and requests from incoming calls
*Providing updates to both clients and customers regarding scheduled works
*General administration support to the wider company

The Person:
*Previous customer service and administration experience
*Excellent organisational skills
*Team player but also able to work alone
*Computer literate

#construction #contracts #administrator #admin #sites #office

Reference Number: BBBH152690

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Kyle Finnegan at Rise Technical Recruitment.
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.