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Customer Executive

Job description

Customer Executive
Kent (Hybrid)
Up to £24,000 + Bonuses + Life Assurance + Private Medical Insurance + Pension

Are you an enthusiastic individual who is looking to take on a position within an award winning firm, while receiving an excellent benefits package and have a good work-life balance.

On offer is the chance to join an established company and fulfil important executive duties, in a role that comes with flexibility, development opportunities and fantastic perks and benefits.

This company is well-established in their field and has a strong reputation for retaining and taking great care of their staff. They offer variety in their roles and a great work-life balance, prioritising the long-term stability and well-being of their employees.

In this role, you will be responsible for taking new enquiries, liaising with customer legal requirements. You will also handle data storage and engage with debtors to find constructive solutions.

The ideal candidate will be a confident and friendly individual who has strong customer service and communication skills. They will have experience in a similar role, or in sales type positions.

This role would suit a professional from a client/customer service background who is looking for stability, flexibility and amazing benefits, as well as growth and development opportunities.

The Role:

  • Research and analyse cases in order to decide the best course of action
  • Liaising with customers, arranging meetings and preparing correspondence
  • Produce and monitor documentation in regards to customers.
  • Adhere to regulatory requirements to ensure that collections are maximised.

The Person:

  • A good communicator with excellent customer service skills
  • Good at Undertaking telephone collections and compliance work.
  • Experience in a customer-facing or sales roles.

Reference Number: BBBH (229931)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom Edge at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.