Training Specialist / Onboarding Specialist

Training Specialist / Onboarding Specialist

£29,000 + Training + Progression + Private Healthcare + Birthday Off + Mon-Fri Days

Gildersome, Leeds (Commutable from: Leeds, Bradford, Wakefield, Huddersfield, Halifax, Dewsbury, Morley, Pudsey)

Are you a Training Specialist, Onboarding Specialist or Customer Training Advisor from a Hardware & Software background, looking for a role where you'll be properly supported, given structured 1-2-1s and real career conversations, and have the tools and time to deliver training you can be proud of?

This is a permanent position with a well-established business, where you'll receive plenty of internal product training and join a supportive team focused on continuous improvement and customer experience.

This company manufacture, supply, install and commission a range of technical solutions into commercial facilities such as schools, shops, and hospitals. They have been established for over 15 years and grown to have a strong workforce of over 100 staff.

In this role you will deliver remote webinar-based training and also attend customer sites for face-to-face sessions. You will create and maintain training materials, track attendance and training records, and work closely with the Training Lead to improve engagement and training effectiveness. Hours are 7:30am-4:00pm and a full driving licence is required for site visits.

This role would suit someone with experience delivering training (remote and/or in-person) from a customer service environment, looking to develop their skills, be supported with regular 1-2-1s, and build long-term progression within a growing team.

The Role:

• Deliver remote webinar training and face-to-face customer training at sites
• Onboard new customers and help them get the best start with the software
• Create and maintain internal/external training materials and webinar content
• Monday to Friday, 7:30am - 4:00pm (site visits required)

The Person:

• Experience delivering training, onboarding or customer-facing product guidance
• Background in a customer service environment with strong communication/presentation skills
• Full UK driving licence (for customer site visits)

Reference Number: BBBH281884

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom Mills at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.