Customer Support Manager

Customer Support Manager (Aviation / Aerospace)

Competitive / Negotiable Salary + Monday-Friday (37.5 Hours) + Excellent Bonus Scheme + Private Medical Cover + Group Pension + Share Incentive Plan (ESOP) + Travel Insurance + Healthcare Cash Scheme + Excellent Benefits & Progression

Office Based - Commutable from Oxford, Bicester, Aylesbury, West London, Cheltenham, Reading, Milton Keynes & surrounding areas.

Are you from an Aviation or Aerospace background with experience in customer support, aircraft maintenance operations or managing key customer relationships, looking to join a global industry leader?

On offer is an excellent opportunity to join one of the world's leading aviation businesses, working with major airlines, aircraft operators and aerospace organisations whilst developing your career within a multinational company.

This company is a global leader in the aerospace industry, manufacturing advanced aviation products and providing specialist support to some of the biggest names in the sector.

In this role, you will be responsible for managing key aviation customer relationships, coordinating technical and operational support, and ensuring customer requirements are delivered in line with industry standards and aviation regulations.

This role would suit someone with experience in aviation customer support, aircraft maintenance, MRO or aerospace operations looking to take the next step in their career within a globally recognised organisation offering excellent benefits and long-term progression.

The Role

• Managing customer relationships across the aviation and aerospace industry
• Coordinating customer support, technical enquiries and operational requirements
• Working closely with internal engineering, maintenance and operational teams
• Monday to Friday, 37.5 hours per week

The Person

• Background in Aviation, Aerospace
• Experience in customer support, account management or aviation operations
• Strong communication and stakeholder management skills
• Working knowledge of Part 145 and Part CAMO regulations

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.