Back to jobs

Service Desk Team Leader (Technical Support)

Job description

Service Desk Team Leader (Technical Support)
Circa £70'000 + Progression + Training + Excellent Company Benefits
Manchester, Great Manchester (Commutable from: Altrincham, Warrington, Leigh, Wigan, Bolton, Worsley, Salford)

Are you a Service Desk Team Leader, with experience in 1st Line Technical Support?

Are you looking to join a specialist industry and global market-leader, within a well-established Technical Support department, offering a pivotal role in their development?

Excellent opportunity to lead and develop your own team of highly-skilled Engineers, whilst progressing your own career and developing your own skillset through bespoke, professional training.

This is a fantastic time to join this worldwide company, as they continue their control over their industry and look to further expand.

On offer is a highly-autonomous and varied role, where you will manage and train up a team of Technical Support Engineers.

This role suits a Service Desk Team Leader (1st Line Technical Support).

The Role

  • 80% Management, 20% Technical Support.
  • Career progression and training ops.
  • Office-based, days, on-call rota.

The Person

  • Service Desk Team Leader.
  • Engineering or Factory Automation background.
  • Background / experienced within 1st Line Support.

Service Desk Team Leader, Technical Support Team Leader, Technical Support Lead, Technical Support Manager, Technical Support Supervisor, Technical Support Engineer, Engineering, Factory Automation, Automation, 1st Line Support, IT Service Management, IT Service Desk, Manchester, Altrincham, Warrington, Leigh, Wigan, Bolton, Worsley, Salford.