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Technical Support Engineer (3rd Line)

Job description

Technical Support Engineer (3rd Line)

Preston

Up to £45,000 DOE + Fantastic Training + Days Only + Company Benefits (Free Wifi, Gym, Health Care)

Are you a 2nd or 3rd line engineer, or a IT engineer who wants to come off the tools looking to join a pioneering and forward thinking business offering fantastic training and development to become a technical expert.

My client is a market leading network solutions business specialising in the installation of Wi-Fi in commercial locations, they are a big name in the industry and are well known for the quality of their work. Due to fantastic growth and the aim to dominate the market they are looking for a 3rd line engineer to join the support function.

This is a senior, office based role where you will be handling escalated tickets and supporting the 3rd line support function of a market leading Wi-fi and telecoms business with the training to become an expert and progress your career.

The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT trouble shooting and problem solving skills and sound knowledge of Windows servers and LAN principles.

This is a rare and exciting opportunity to join a company striving to be the best, offering a safe and long term career with fantastic prospects and benefits.

The Role:
* Support Engineer (3rd Line)
* Resolving escalated tickets and supporting Engineers
* Days only with on call 1 in 4 weeks
* Office based

The Person
* Excellent IT troubleshooting and problem solving
* Sound knowledge of windows servers and LAN principles
* Customer facing

Reference Number: BBBH155070

To apply for this role or to be considered for further roles, please click "Apply Now" or contact William Shaw at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.