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IT Support Engineer (1st Line)

Job description

1st Line IT Support Engineer
Middlewich
Up to £28,000 DOE + pension + 28 days annual leave + many other benefits

This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities.

This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team.

In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting.

The ideal candidate will have good experience with ITIL practices, Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role.

This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day!

The Role:

  • Troubleshooting and resolving issues
  • 1st Line Support
  • On going monitoring and maintenance of client networks & infrastructure
  • Mon to Fri, On-Site


The Person:

  • 1st Line IT Support experience
  • Experience working with Microsoft Active Directory, Exchange, 365, Windows 10 & VPN
  • Experience providing customer service
  • Full UK Drivers Licence


Reference Number: BBBH213482

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.