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Customer Service Advisor

Job description

Customer Service Advisor (Mechanical)

£28,000 - £32,000 + Early Finish Friday + Full Industry Training + Progression into Management +33 days holiday + Pension

Commutable from Bristol, Bradley Stoke, Yate, Thornbury, Portishead, Thornbury, Almondsbury

Are you an experienced Customer Service Advisor from a trades or engineering/mechanical background looking for an exciting new challenge offering technical training and personal development?

Do you want to work with a well-established company who are fast becoming the number one in their industry that can offer long term career progression.

The business specialises in the manufacturer, development, assembly, installation and maintenance of a range of specialist equipment within the mechanical fluid system industries. They are a multinational business and the market leaders in their chosen field, with a real drive for technical excellence, To keep up with this demand and ensure they provide a premium service they are looking to bring in an additional Customer Service Advisor.

The role involves speaking to customers and taking orders, advising on prices, stock availability, deliveries & returns, as well as talking to suppliers to ensure both are up to date with progress of orders and delivery dates etc. Resolving customer issues and queries will be a key part of the role as well as offering a first class after sales service.

This role would suit someone who has previous experience within a customer service role within the trades or engineering sectors who is looking to work for a well established company who offer a great package alongside long term career progression.

The role:

  • Taking inbound calls from customers
  • Resolving queries & managing expectations
  • Advising on promotions, stock availability, prices, deliveries & returns
  • Talking to suppliers
  • General Admin duties

The person:

  • An excellent communicator who is 100% customer focused & looking to work in a fast paced environment
  • Ability to handle multiple tasks and priorities
  • A problem solving 'can do' attitude & the ability to speak to both customers and suppliers
  • Looking to work for a company who values their employees & who offers long term stability & progression

Reference - BBBH207620

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Zak Ward at Rise Technical Recruitment.
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom