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2nd Line Support

Job description

2nd Line Support Engineer
Central London
£28,000 - £35,000 + Pension + Life Insurance + Profit Share Scheme + Training + Progression

Excellent opportunity for a 2nd Line Support to join a growing MSP in Central London offering interesting project-based work, a brilliant training and progression scheme, and the chance to be rewarded for your hard work through the profit share scheme.

This company work with a number of SME's and a few large organisations to provide support on internal IT systems, as well as being brought in as specialist for large-scale project management and deployment. With a fantastic 2021 under their belt they are now looking to expand their Support Team.

In this role you will join a team of Support Engineers as part of a larger Service Desk team. This business is a Microsoft partner so the vast majority of support will be on Office 365, Active Directory, and other MS products. You will provide a mix of 1st and 2nd line support, escalating tickets where required, and updating clients on their tickets through to competition.

The ideal candidate will be a commercially experienced Service Desk Analyst or 2nd Line Support Engineer. Candidates must be strong communicators and be commutable to the Oxford Street area.

This is a fantastic opportunity to join a growing business offering you the chance to get involved with (and eventually lead) projects, a clear progression route through to 3rd line support in the future, and join a business where people are at the centre of it all!

The Role:
*1st and 2nd Line Support
*Supporting Office 365 and Active Directory mostly
*MSP Environment
*Project based work to get involved with

The Person:
*Experience as a 2nd Line Support Engineer or Service Desk Analyst/Similar
*Strong communicator
*Commutable to the Oxford Street Area

Reference Number: BBBH143153

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.